Shipping policy
Last Updated: August 2026
1. Overview
At Poor Richard's Place, we work with trusted production and fulfillment partners to ensure your order is processed and delivered as efficiently as possible.
Many of our products are made to order or printed specifically after your purchase. Because of this, production and shipping times may vary depending on the items ordered.
Please review this Shipping Policy before placing your order.
2. Production & Processing Time
Most orders are produced after your purchase is placed.
- Production Time: 3–7 business days
- If you choose customization or personalization, your order usually requires an additional 1–3 business days before shipping, on top of the production time listed above. This additional time does not apply to orders placed without customization or personalization.
- Orders placed on weekends or holidays begin processing on the next business day.
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
3. Fulfillment Locations
To provide faster delivery and product availability, orders may be fulfilled from one or more of our trusted production partners, including facilities located within the United States.
If your order contains multiple items, they may ship from different locations and arrive separately.
4. Domestic Shipping (United States)
Estimated delivery times begin after production has been completed.
| Product Category | Estimated Delivery |
|---|---|
| Apparel | 5–10 Business Days |
| Drinkware | 5–10 Business Days |
| Home Décor | 5–10 Business Days |
| Gifts & Accessories | 5–15 Business Days |
Shipping rates are calculated during checkout based on the products ordered and delivery destination.
5. International Shipping
We primarily serve customers within the United States.
International orders may be available for select destinations.
If you are ordering outside the United States, please contact us before placing your order to confirm shipping availability and costs.
Customers are responsible for any customs duties, taxes, import fees, or other charges required by their destination country.
6. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Please allow 24–48 hours for tracking information to appear within the carrier's tracking system.
7. Split Shipments
Some orders may ship in multiple packages.
This usually occurs when products are produced by different fulfillment partners or shipped from different locations.
If this happens, you'll receive separate tracking information for each shipment.
8. Lost, Stolen, or Delayed Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the recipient.
If your package appears to be lost during transit, please contact us within 30 days of the estimated delivery date and we'll assist you in working with the shipping carrier.
9. Shipping Address Accuracy
Please review your shipping address carefully before completing checkout.
We cannot guarantee address changes once production has started.
If you notice an error immediately after placing your order, contact us as soon as possible and we'll do our best to update your order before production begins.
10. Holiday & Carrier Delays
Shipping carriers may experience delays during holidays, peak shopping seasons, severe weather, or other circumstances outside our control.
We recommend placing holiday orders early to help avoid delivery delays.
11. Damaged Orders
If your order arrives damaged, please contact us within 30 days of delivery.
To help us resolve your claim quickly, please include:
- Your order number
- Clear photos of the damaged product
- Photos of the shipping packaging (if applicable)
If your claim is approved, we'll arrange a replacement or other appropriate resolution in accordance with our Refund Policy.
12. Contact Us
For shipping questions or order assistance, please contact us:
Poor Richard's Place
📧 Email: poorrichardsplace@gmail.com
📞 Phone: 877-329-1609
📍 Mailing Address:
American Enterprises, LLC
6921 Independence Pkwy #140
Plano, TX 75023
Website: https://poorrichardsplace.com
VAT Number: N/A
Trade Number: N/A